Passion, listening and curiosity. OH MY! The keys to client service excellence: Part I
Cross-posting from Confessions of a PR pupil One of the unique aspects of working for AHPR is the opportunity to work directly with clients. This experience provides young PR pros the chance to build skills and practice handling the challenges of client service. Leo Bottary, author of the Client Services Insight Series, was asked by Kelli Matthews last year to give her PR Campaigns class,...
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