Cross-posting from Confessions of a PR pupil
One of the unique aspects of working for AHPR is the opportunity to work directly with clients. This experience provides young PR pros the chance to build skills and practice handling the challenges of client service. Leo Bottary, author of the Client Services Insight Series, was asked by Kelli Matthews last year to give her PR Campaigns class, the capstone course of the PR sequence at the University of Oregon, some tips on client services. I recently Skyped with Leo to discuss the importance of client services and how PR students can start building the skills necessary for client service success. In part one of my podcast, we focus on how passion, listening and curiosity are the keys to successful client services.
Check out part 1 of the interview: Podcast
Thanks for listening! Do you have any additional client services tips for student? Students: what were some of the most useful and most surprising tips?
